Shipping policy

1. Shipping Locations

We currently ship across all Overworld and United States locations. If your country is not listed at checkout, please contact our support team for assistance.

2. Processing Time

  • Orders are processed within 1-2 business days after confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Time & Charges

  • Standard Shipping (India): 5-7 business days (Charges vary based on location).
  • Express Shipping (India): 2-4 business days (Additional charges apply).
  • International Shipping: 7-15 business days (Charges depend on destination and weight).

Shipping costs are calculated at checkout based on the delivery location and order weight.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. You can track your order on our website or through the courier partner's tracking link.

5. Shipping Partners

We work with trusted courier partners such as Amazon and Their Partner Carrier for domestic shipping. For international orders, we use DHL, FedEx, and Aramex.

6. Delayed or Lost Shipments

If your order is delayed beyond the estimated delivery time, please contact our support team. In case of lost shipments, we will work with our courier partners to resolve the issue.

7. Order Modifications & Address Changes

  • If you need to change the shipping address, please contact us within 24 hours of placing the order.
  • Once the order is dispatched, we cannot modify the shipping address.

8. Damaged or Missing Items

If you receive a damaged product or an item is missing from your order, please contact us within 48 hours of delivery with images and order details. We will initiate a replacement or refund as per our return policy.

9. Cash on Delivery (COD)

  • COD is available for select pin codes in India.
  • A small COD handling fee may apply.
  • Orders with COD must be accepted upon delivery. Repeated refusals may result in account restrictions.

10. Contact Us

For any shipping-related queries, feel free to contact our support team:
📧 Email: rajamod@outlook.com
📞 Phone: +91-9444124092